This year, CarltonOne is proud to celebrate its 37th anniversary. Since 1988, our mission has remained simple yet powerful: to help organizations around the world reward exceptional people — by inspiring loyalty, motivating performance, and strengthening relationships.
From this single idea to today’s global platform, our journey has been defined by innovation, scale, and partnership. Over nearly four decades, we’ve grown into a trusted technology provider for enterprises in more than 190 countries. And while much has changed in the world of engagement and ecommerce, our purpose has never wavered.
From an idea to the CarltonOne Platform
What began as a modest Canadian recognition company has grown into the world’s most powerful rewards and engagement platform.
The CarltonOne Platform is built for enterprise scale, designed as a true Platform-as-a-Service (PaaS) to empower organizations and partners to launch, manage and grow rewards, incentives, recognition and loyalty programs quickly and effectively.
Our API-first infrastructure makes it possible to integrate seamlessly with existing systems, deploy programs in days instead of months, and adapt to evolving business needs.
What makes us different
The CarltonOne Platform brings together powerful capabilities that set us apart:
- Global Rewards Ecosystem: Millions of merchandise, gift card, travel experiential, event and charitable rewards — fulfilled in over 190 countries.
- Enterprise eCommerce Engine: Advanced checkout, taxation, translation, compliance, and real-time currency conversion built in.
- Modular Engagement Tools: Gamification, years-of-service recognition, budget management, and performance tracking.
- AI-Driven Analytics: Real-time dashboards and predictive insights that drive smarter decisions.
- Partner Enablement: Centralized access to product updates, marketing collateral, sales tools, training content and release notes.
- 24/7 global customer + tech support: dependable, multilingual technical and customer service coverage, wherever you operate.
- CarltonOne University: Onboarding and enablement platform with guided learning and resources for admins, partners, and clients.
Every feature is designed to help our clients and partners inspire loyalty, motivate performance, and deliver measurable ROI — all while making engagement and rewards programs easier to manage and faster to scale.
Making every moment of recognition an act of eco-action
Every program on our platform is connected to something larger: eco-action. Member redemptions fund tree planting projects worldwide. To date, our clients and their members have helped us plant nearly 21 million trees — turning recognition into a powerful force for environmental change.
This verified sustainability impact makes CarltonOne unique: we help enterprises build loyalty and engagement while delivering measurable benefits to the planet.
Powered by people and partnerships
Behind every innovation and every milestone are our people. To our hundreds of global employees: Thank you - your creativity, passion, and brilliance are the driving force behind our success.
We also owe deep gratitude to our clients, strategic partners, and global supply chain vendors who trust us to deliver. Together, we’ve created something extraordinary: a platform that is as flexible as it is powerful, as global as it is personal.
Looking ahead...
For 37 years, CarltonOne has helped enterprises reward exceptional people. But we’re just getting started.
As we look to the future, we remain focused on what makes us different: a scalable, API-first platform, an unrivaled global rewards ecosystem, and a commitment to measurable impact. Whether powering recognition, rewards, loyalty, or incentive programs, CarltonOne continues to provide organizations with the tools to inspire performance, drive revenue growth, and create a better world. Here’s to the next chapter of rewarding exceptional people.
.jpg)
