Time to power up...

We’re engineering for the next generation of growth. In addition to some exciting new recognition and reporting features launching soon, we’re delighted to announce the following immediate team promotions and enhancements:

  • Edessa Dakji has been promoted to Director, Client Success (Direct Clients) and Vanessa Barnett has been promoted to Director, Client Success (Partners). Both Edessa and Vanessa are exceptional talents and have nurtured deep client relationships that have been instrumental in our growth. In their new roles, they will ensure our continued success in delivering on key CarltonOne KPIs, and propel the digital transformation of both direct client and partner onboarding, and adoption of Hubspot throughout our Client Success team and client base. Congratulations Edessa and Vanessa!
  • Edessa and Vanessa will still be your Client Leader and will be instrumental in recruiting and training a new Client Success Manager that will also be supporting you.
  • Silvia Buitrago joins us on September 20, from Postobón (Colombia’s largest beverage company) as our new Client Success Coordinator.
  • Our former CFO, John Hayes is now VP, Customer Experience. We believe customer experience is a critical competitive differentiator. By focusing more talent on this key area of our business, we are underscoring our commitment to supporting our partners and customers.
In addition to these promotions, we are dramatically expanding our CarltonOne team with 28 new hires over the next 60 days. Earlier this month we added 22 new staff to our customer support and operations teams to ensure that we provide smooth order flow and exceptional support through the coming months. We are also currently reviewing Client Success Manager candidates, and seeking a Technical Product Manager.

Our CarltonOne technology platforms are designed to help every company make work mean more by engaging, recognizing and rewarding your best talent. We could not be more excited about our future and the potential for extraordinary growth.

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